June 4, 2024

MSEC Smart Device App Updated for Improved User Experience

Your electric cooperative strives to provide the best service possible– that’s why we recently enhanced our MSEC app with features our members requested the most! 

Outage Reporting

Report electric outages easily. Using the updated app is now the easiest way to report service interruption.

Report an outage by choosing the affected account, selecting MENU, SERVICES, REPORT AN OUTAGE, then follow the prompts to complete.

Outage Map

The outage map can now be viewed in real-time within the app. Confirm outages are recorded and know when a crew is assigned to your area without going to the website.

View outages by choosing an account, selecting MENU, SERVICES, OUTAGE MAP.

 Auto Pay & Bank Accounts

Enroll in Auto Pay from the palm of your hand, make a one-time payment and update your banking or credit information with ease.

Make a payment by choosing an account, selecting MENU, PAYMENTS, MAKE A PAYMENT.

Set up Auto Pay by choosing an account, selecting MENU, PAYMENTS, AUTO PAY.

Usage Charts

Monitor kilowatt usage in an easy-to-understand format so you can adjust energy habits as needed to lower your bill.

View usage by choosing an account, selecting MENU, MY USAGE.


Accessing the MSEC app

Current app users: Make sure your app is updated to the most recent version

Non-app users: Download the MSEC app from the App Store or Google Play


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